Download the latest version of the Remote Play Installer, double-click on it, grant admin rights and follow the on-screen instructions to complete the installation. Downloading the last version of PS4 Remote Play. Note: If you want to play without an Internet Connection, you also need to download & install the Offline Remote Play patch. It may still be trying to connect to the home one. When you boot up remote play on PC, press settings change which PS4 to connect to quickly press set manually On the PS4, go to settings and remote play setup - type that code into the pc - it will now lock that console as your connection. Then try to log in again on your PC.
Remote Play is a very special feature that will allow you to enjoy your PS5 on a variety of other devices, including the PS4.
Before you can use this feature, however, you need to ensure that you've correctly set up and enabled remote play on both your PS5 and whichever device you wish to use.
This page will explain how to properly set up Remote Play on both your PlayStation 5 and on other devices, such as the PS4.
On this page:
If you'd like to learn more about the PS5, then check out our guides on the Control Centre, user accounts, capture settings, online status, PS5 save files explained and on the PS5 stand.
Remote Play for the PS4 and PS5, including restrictions, explained
Remote Play allows you to play your PS5 or PS4 through other devices, be it a television or a smartphone.
All you have to do is ensure that the device you wish to use for remote play has the PS Remote Play app and that the PS5, or PS4, is correctly set up for Remote Play and that you have a strong Internet connection to prevent as little lag as possible.
Sony recommends having a broadband connection that is at least 12Mbps and using a LAN cable for the best experience. Though a slower connection will work, you'll need at a minimum broadband speed of 5Mbps for Remote Play to work.
It's important to note that not all games support Remote Play. This includes games that require peripherals, such as the PlayStation VR or PlayStation Camera.
Whichever console your remote playing on - be it the PS4 or PS5 - must also either be turned or, console settings depending, be in rest mode for Remote Play to work. It will not work if the console is turned off or if it's being used for any of the following purposes:
- When you're using Share Screen, Share Play or any form of gameplay broadcasting
- When other users are using Share Screen, Remote Play, Share Play or any form of gameplay broadcasting
- When a Blu-ray Disc or DVD is playing
- When PS VR in VR mode is being used
Once you have Remote Play working, you will also be restricted in the following ways as these functions are not supported by remote play:
- Can't use Share Screen, Share Play or any form of gameplay broadcasting
- Can't play Blu-Ray Discs or DVDs
- Can't play music with Spotify
- Some or all video content might not be displayed depending on which game or video service is being used
How to set up and enable Remote Play for the PS5
The first part of setting up Remote Play for the PS5 is ensuring the console's settings will actually allow it to be used remotely.
After you've downloaded and properly installed the app, it's time to head over to the PS5, where you need to ensure that the console's settings are inline with Remote Play.
First, you'll want to enable Remote Play by following these steps:
- Go to 'Settings'
- Select 'System'
- Select 'Remote Play'
- Select 'Enable Remote Play' and ensure that the option is switch on
Once you've ensured that the PS5 is correctly set up for Remote Play, you'll next need to download the PS Remote Play app onto whichever device you wish to use the PS5 remotely on.
If you're going to be using a PC or Mac, then you can download the app from the Remote Play page of the Sony website. If you're planning on using either your iPhone or Android device, then you can download the PS Remote Play app from your chosen App store.
After the app is downloaded, you'll need to login to your PlayStation Network account and follow the instructions on screen.
When prompted, select your PS5 from the list of available consoles and wait for the two devices to be connected together. It's important to note that you must be logged into the correct PlayStation Network account on the PS5 for it to appear as a Remote Play option.
If all goes well, you'll be remotely connected to your PS5!
How to enable Remote Play for rest mode on the PS5
While you can't use remote play when the PS5 is turned off, it is possible to use this feature when the console is in rest mode.
If you would like to enable this feature, you need to follow steps below on your PS5:
- Go to 'Settings'
- Select 'System'
- Select 'Power saving'
- Select 'Features available in rest mode' and turn it on
- Select 'Enable turning on PS5 from network' and turn it on
This will allow you to use remote play when your PS5 is in rest mode, but, remember, you can't use remote play if your PS5 is turned off.
Remote Play for the PS5 on the PS4 explained
Days before the release of the PS5, PS4 owners awoke to find a new app installed on their consoles - PS5 Remote Play.
As the name suggests, this app allows you to play your PS5 on any PS4 console, as long as the PS5 is correctly set up for Remote Play. You can also use your DualShock 4 controller, rather the PS5's DualSense controller.
Like with using Remote Play on other devices, you'll have to follow the on-screen instructions to connect to your PS5 remotely, but, once you do, you'll find yourself looking at the PS5 home screen.
It's important to note that, when remote playing via a PS4, there are some small control changes.
Ps4 Remote Play Can't Login
Pressing the PS button the DualShock 4 will open up a small, remote play exclusive menu, which will allow you to switch visit the PS5's home screen or Control Centre, mute the mic, return to the PS4 home page or end the remote play session completely.
Using Remote Play on PS5 to control another PS5 or PS4 explained
Remote Play on the PS5 has the ability to connect to both PS4 consoles and other PS5s, which means that you can enjoy a wide range of games as long as you have a strong enough Internet connection.
You can find the Remote Play app on the PS5 home screen and, selecting it, will allow you to see which consoles you have set up for Remote Play.
From there, you can select the console you wish to play on and, as long as it's in rest mode or turned on, you'll be able to connect to it and remotely play a wide variety of games.
The main Remote Play screen will also allow you to change the resolution for the console you're streaming - 540p, 720p (Standard), 1080p - and, if you're remote playing a PS4, change the frame rate between standard or high.
Have fun experimenting with Remote Play on the PS5!
If you'd like to learn more about the PS5, then check out our guides on the Control Centre, user accounts, capture settings, online status and on the PS5 stand.
Some PS4 users have reported to us that they need help in fixing Remote Play feature on their console that won’t connect to their PC. In case you did not know, you can actually play your favorite PS4 game on either a smartphone or computer even when you’re not in front of your console. All you have to do is to set up Remote Play on your phone or computer.
If you encounter connection issues or Remote Play errors during setup, or after using it for some time, this article should help.
Things you need for PS4 Remote Play
If you plan on playing away from your PS4, you can make use of its Remote Play feature. Below are the things that you should have to successfully do that:
- Updated PS4 console.
- Internet connected computer.
- Good working PS4 DUALSHOCK wireless controller
- USB cable to connect the controller to your computer. Or, a compatible wireless adapter to allow PS4 wireless connection.
- PlayStation Network account.
- At least 15Mbps download and upload internet connection speeds (for both the PC and PS4)
Ps4 Remote Play Pc Cannot Login To Ps4
Causes why your PS4 Remote Play won’t connect
There are several possible reasons why PS4 Remote Play stops or won’t connect. Mostly, the issue is network setup related so it’s important that you make sure to check the status of your own local network ahead of time.
At other times, PS4 Remote Play may encounter connection issues or errors due to problems with the PlayStation Network itself.
Ps4 Remote Play Settings
For first time users, some may find out that they are unable to use PS4 Remote Play due to their computer’s security software.
Below are some of the common causes for PS4 Remote Play issues.
Internet connection is slow or intermittent.
In order to avoid having latency or lag when using Remote Play, you want to make sure that you have a fast broadband connection. Sony recommends that your PS4 has a minimum of 15Mbps. Anything slower than that can be problematic although I’ve personally been able to use Remote Play normally even though my PS4 speed test result shows that it’s only getting less than 6Mbps of upload speed.
For best results though, try to only use Remote Play when you have a fast enough connection.
PS4 software is outdated.
Most PS4 games and features that uses online functionality usually won’t work when the console’s software is outdated. Make sure that you manually check for software updates if you encounter Remote Play errors.
NAT type is strict or restrictive.
Some users may encounter “A connection to the server could not be established” error due to NAT type issues on the PS4. You should strive to have NAT Type 1(open) on your console although NAT Type 2 (moderate) is also okay. If your PS4 has NAT type 3 (strict), you will not be able to play with others online, talk via voice chat, or run Remote Play on your computer.
Random console or computer OS bug.
Sometimes, electronic devices may develop flukes. Temporary bugs are usually fixed by simply rebooting the device so make sure to restart your PC and PS4.
Local network issue.
Issues with your local networking devices can cause Remote Play to cut off or not load. Make sure that your home network is fast enough and does not disconnect frequently. Intermittent connection issues can cause connection time outs, which can make Remote Play virtually unplayable.
Security software blocking the connection.
If you’re getting a 88010E0F error when setting up Remote Play for the first time, it’s more likely an antivirus or firewall issue. You can try to disable your antivirus or firewall temporarily to check if that’s the case.
Make sure to turn your security software back on after testing.
PlayStation Network is down.
Remote Play may not work if there’s an issue with its servers. You can check PlayStation Network status if you have trouble connecting with Remote Play.
What to do if PS4 Remote Play won’t connect
If you’re encountering an error with Remote Play, or if the feature suddenly stops working for no apparent reason, the following solutions should help.
- Check the PlayStation Network status.
Before you troubleshoot your PC or PS4, make sure that you visit the PlayStation Network status page to see if there’s any issue from Sony’s side.
- Check your internet connection speed.
Slow or intermittent connection speed can significantly impact how Remote Play works. Make sure to run a connection speed test on your PS4 first to see if it’s getting the minimum 15Mbps download and upload speeds.
Your computer should also meet with the minimum speed requirements.
To check for a possible intermittent connection issue, you’ll need to observe your network. Using your other devices (smartphones or computers), try to see if the connection keeps dropping for a few hours. If internet connection is unstable or constantly disconnecting, you’ll need to fix this issue first in order to reliably use Remote Play. - Use wired connection.
If you are using wireless or wifi connection with your PS4, it’s possible that there may be wifi signal interference that causes the connection to drop. Try using an ethernet connection from the router to your PS4 before attempting to use Remote Play again.
If a wired connection is not possible, move the PS4 closer to the router so as to ensure that it gets a good wifi signal. - Update your PS4 software.
One of the simplest ways to keep bugs away is to ensure that your PS4 runs the most recent software. To manually check for software updates:
-Go to your PS4 Home screen.
-Go to the Settings Menu.
-Select System Software Update. - Restart Remote Play on your PC.
If Remote Play still won’t connect, make sure that you restart it. On your computer, open the Task Manager (CTRL+ALT+DEL), select PS4 Remote Play under the Processes tab, then hit the End Task button at the lower right.
- Reboot the computer.
If restarting the Remote Play application will not fix the error or connection issue, the next good thing that you can do is to restart your computer. This ensures that you address possible temporary bugs with your PC that might be interfering with Remote Play.
- Power cycle your local networking devices.
While your PC is restarting, take the time to also refresh your network connection. To do that, you want to unplug your modem and/or router from the power outlet or strip for about 30 seconds.
- Disable your antivirus and/or firewall.
For some, disabling their security software like antivirus or similar fixes Remote Play issues. If your computer’s firewall is active, you should consider turning off that too for testing purposes. Or, you can make an exception in your firewall settings to allow Remote Play to establish a connection. Use Google to know how to do this suggestion.
- Delete and reinstall Remote Play.
If all the possible causes have been checked and not one of the solutions above has helped so far, consider deleting and reinstalling Remote Play.
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